Salon Policies

Booking & Deposit

A $30 non-refundable deposit is required to secure every appointment. Your appointment is confirmed only after the deposit is received.

Cancellation & Rescheduling

Contact us at least 24 hours in advance. With proper notice, your deposit may be transferred one time to a new appointment within one week. Late notice may result in loss of the deposit.

Late Arrivals

If you are running late, contact us as soon as possible. Late arrival may result in an additional charge, reduced service time, rescheduling, or cancellation.

Service Timing

Braiding may take several hours depending on the style, size, length, and condition of your natural hair. Please avoid scheduling important activities immediately afterward.

Hair Preparation

• Hair must be clean and freshly washed.
• Hair must be properly blow-dried.
• Do not apply oils, grease, or leave-in conditioner.
• Hair should be at least 3–4 inches around the edges.

Unprepared hair may require an additional fee or rescheduling.

Special Appointments

• 5:00 a.m. appointments: $30 early fee
• Sunday appointments: $40 surcharge
• After-hours appointments: Not available
• Selected public holidays: No extra charge unless communicated before booking

Additional Services

Additional charges may apply for short hair, extra length, extra fullness, custom styling, special colors, or services requiring additional time and materials.

Safety & Hygiene

We maintain a clean environment and regularly sanitize our tools and equipment.

Privacy & Security

Your contact, booking, and payment information is handled privately and securely. We do not sell client information.

Client Respect

Harassment, threats, abusive language, or inappropriate conduct may result in cancellation or refusal of future service.